본문 바로가기

추천 검색어

실시간 인기 검색어

학술논문

The Factors Affecting on the Franchisor's Performance, Satisfaction and Recontract Intention

이용수 0

영문명
발행기관
한국유통과학회
저자명
Shuai Su Jun Zhang
간행물 정보
『KODISA ICBE (International Conference on Business and Economics)』2012 International Conference on Business and Economics (ICBE 2012), 149~154쪽, 전체 6쪽
주제분류
경제경영 > 경제학
파일형태
PDF
발행일자
2012.07.15
무료

구매일시로부터 72시간 이내에 다운로드 가능합니다.
이 학술논문 정보는 (주)교보문고와 각 발행기관 사이에 저작물 이용 계약이 체결된 것으로, 교보문고를 통해 제공되고 있습니다.

1:1 문의
논문 표지

국문 초록

영문 초록

In this research, we investigate the factors affecting on the recontract intension of franchisor in the uprising Chinese franchise market. Based on the previous study, we extract the four constructs: characteristics of franchisor, features of franchisee, relationship, and environmental uncertainty. We hypothesize that these four factors influence the performance and satisfaction of franchisor, and both performance and satisfaction influence its recontract intention in the end. In order to examine these hypotheses empirically, we conducted a survey on the 400 franchisors in China. By analyzing the data, we can confirm most hypothesis supposed. Characteristics of franchisor, franchisee, and their relationship influence the performance and the satisfaction of franchisor along with environmental uncertainty. However, in specific, the control of franchisor and the commitment of franchisor do not significantly influence on the performance. Trust, commitment and conflict in their relationship do not affect significantly on the performance and the satisfaction neither. The performance and satisfaction of franchisor positively influence the recontract intention of franchisor. This study thus provide franchisors and practitioners, who plan to extend their franchising business abroad into Chinese market, with some practical knowledge.

목차

Abstract
Introduction
The Chinese Franchise Development
Research Model and Hypothesis Development
Data collection and analysis method
Results
Results of reliability and validity
Analysis results of hypothesis
Ⅴ. Conclusions
References

키워드

해당간행물 수록 논문

참고문헌

교보eBook 첫 방문을 환영 합니다!

신규가입 혜택 지급이 완료 되었습니다.

바로 사용 가능한 교보e캐시 1,000원 (유효기간 7일)
지금 바로 교보eBook의 다양한 콘텐츠를 이용해 보세요!

교보e캐시 1,000원
TOP
인용하기
APA

Shuai Su,Jun Zhang. (2012).The Factors Affecting on the Franchisor's Performance, Satisfaction and Recontract Intention. KODISA ICBE (International Conference on Business and Economics), 2012 (1), 149-154

MLA

Shuai Su,Jun Zhang. "The Factors Affecting on the Franchisor's Performance, Satisfaction and Recontract Intention." KODISA ICBE (International Conference on Business and Economics), 2012.1(2012): 149-154

결제완료
e캐시 원 결제 계속 하시겠습니까?
교보 e캐시 간편 결제