호텔종사원의 인적자본이 지식경영활동과 혁신행동에 미치는 영향에 관한 연구

• 영문명: A Study on the Influence of Human Capital of Hotel Employees on Knowledge Management Activity and Innovation Behavior: Focused on the deluxe hotel in Seoul
• 발행기관: 관광경영학회
• 저자명: 조용진 윤유식
• 간행물 정보: 『관광경영연구』제22권 제5호, 785~807쪽, 전체 23쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2018.09.30

영문 초록

The purpose of this study is to investigate the Influence of Human Capital of Hotel Employees on Knowledge Management Activity and Innovation Behavior based on hypotheses based on research model through previous studies. Based on the theoretical background, two hypotheses were set up. The purpose of this study is to analyze the Influence of Human Capital of Hotel Employees on Knowledge Management Activity and Innovation Behavior. The survey was conducted from July 1, 2018 to July 30, 2018 using the convenience sampling method, which is a non-probabilistic sampling method. A total of 250 questionnaires were distributed, of which 207 were used for empirical analysis, except for the unsuccessful or inconsistent questionnaires (43 copies). As a result of using the statistical program of SPSS 21.0 and AMOSS 21, the hypotheses were verified and it was found that there was a causal relationship between human capital and knowledge management activities, knowledge management activities and innovation behaviors of Hotel Convention employees. Therefore, the hypotheses presented through the rationale of the previous research are adopted in this study. The academic implications of this study are as follows: Human capital (work ability, communication) of hotel employees showed that the knowledge management activities (knowledge creation, knowledge sharing).

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

Hotel Employees Human Capital Knowledge Management Activities Innovation Behavior