교육서비스품질이 학습참여 및 학습만족에 미치는 영향

• 영문명: The impact of educational service quality on learning participation and learning satisfaction: focusing on Chinese students
• 발행기관: 관광경영학회
• 저자명: 장몽요 최우성
• 간행물 정보: 『관광경영연구』제22권 제5호, 357~382쪽, 전체 26쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2018.09.30

영문 초록

Until February of 2018 there were 143,926 foreign students in Korea, Among them, 69,727 Chinese students account for 47.98 percent. The number of Chinese students studying abroad is increasing steadily every year, The increase in Chinese students is expected to help Korean universities improve their global competitiveness. But most of the Chinese students who came to study abroad did not learn enough Korean, showing a lot of difficulties in entering school and taking courses. However, many studies have been conducted based on cultural differences among Chinese students, To provide a more realistic measure, It seems necessary to identify the impact of Quality level of education services for Chinese students of levels on Effect of Learning Participation and on Learning Satisfaction. Therefore, the research is selected as an example of a Chinese student, studying at a four-year university in Korea. From May 10th, 2018 to June 10th, 2018, did a survey for a month, a total of 480 questions were used as research material. Research Results Research analysis results, first, Training Quality and Learning Participation, in a behavioral engagement relationship, Only the tangible characteristics and the Confidence, in emotional engagement, affect in the + direction, Cognitive participation does not affect the satisfaction of participation. Therefore, in order to increase the participation and satisfaction of Chinese students studying abroad, through the classroom course, In addition to expanding knowledge, Accurately identify educational facilities and learning materials appropriate to the goal of Chinese students studying abroad. There is a need to build an educational system to meet the needs of learners.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

Educational Service Quality Learning Participation Learning Satisfaction Training Quality