The Impact of the External Information from SMEs’ Customers and Suppliers on Their Product Quality Improvement and Cost Reduction

• 발행기관: 한국자료분석학회
• 저자명: Yong Sauk Hau
• 간행물 정보: 『Journal of The Korean Data Analysis Society (JKDAS)』Vol.19 No.3, 1225~1232쪽, 전체 8쪽
• 주제분류: 자연과학 > 통계학
• 파일형태: PDF
• 발행일자: 2017.06.30

영문 초록

The integrated supply chain network plays a critical role in increasing firms’ competitiveness which makes their business more successful in today’s high competition in the market sped up with technology convergence. In the perspective of the integrated supply chain network, this study constructed the research model to analyze and compare the influences of the external information from the customers and suppliers of the small and medium-sized enterprises (SMEs) on their product quality improvement and cost reduction that their technology development makes. Based on the ordinary least squares regression with the 2,000 data from the SMEs in the Republic of Korea through the IBM SPSS version 23, this study have revealed the two points as follows. One point is that the external information from customers has a more positive impact on SMEs’ product quality improvement than the external information from suppliers. The other point is that the external information from suppliers has a more positive influence on SMEs’ cost reduction than the external information from customers.

목차

1. Introduction

2. Theory and Hypothesis

3. Research Methodology

4. Hypothesis Testing Results

5. Conclusion

키워드

External information Customer Supplier Product quality improvement Cost reduction