The Significance of Education and Training to High Performance of Employees in the Tourism and Hospitality Industry

• 발행기관: 세계문화관광학회
• 저자명: OLOMO JEROME ABIOLA
• 간행물 정보: 『Conference Proceedings』12th International Joint World Cultural Tourism Conference 2011, 383~389쪽, 전체 7쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

The quality of employee in the work place is very vital in the determinance of performance and the development of the tourism and hospitality establishments. The research paper explore education and training taking cognizance of relevant concept responsible including training for skill acquisition in the tourism and hospitality sector of a national economy. The investigation covered an assessment of 10 top graduate competencies across five studies of selected location. The study consists of context of development vis-à-vis education and training with emphasis on macro and micro levels, associate providers and ancillary measurements, costs and methods etc. Investigations were carried out on relevant models for the research the study investigated on development as part of the contributors of tourism and hospitality growth. Personal interviewing of respondents were conducted in the relevant field of study and questionnaires administered to source information for the research work. Textbooks and journals were used to source information. Statistical analyses were carried out to assess the completed questionnaire retrieved from the field. Conclusions were drawn on the study and recommendation made for the use of academics, professional and other interested stakeholders in the field of tourism and hospitality

목차

Abstract

Introduction

CONCLUSION

REFERENCES

키워드

Education Training Skill Performance Concept Models