외식종사원의 원가 중요성인식과 조직시민행동의 관계에 관한 탐색적 연구

• 영문명: An Exploratory Study on the Relationship between Cost Importance Perception and Organization Citizenship Behavior: Cases of Family Restaurants
• 발행기관: 한국외식경영학회
• 저자명: 고재윤(Ko Jae Youn)
• 간행물 정보: 『외식경영연구』11권 4호, 139~160쪽, 전체 22쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2008.12.31

영문 초록

This study attempted to identify the relationships between perception of cost importance and organizational citizenship behavior among family restaurant employees. Two factors were identified for perception of cost importance as cost control implementaion and cost control knowledge, and five factors were identified for organizational citizenship behavior as citizenship, participative, altruism, conscientious, and courteous. Canonical correlation analyses were adopted to examine the overall correlation between the extracted two underlying factors from perception of cost importance and the five underlying factors from organizational citizenship behavior. The significantly high canonical correlations were found between perception of cost importance and organizational citizenship behavior. In particular, cost control implementation and knowledge were highly correlated with conscientious, participative, courteous, alturism, and citizenship in order. And the managerial implications of these results are examined.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 연구결과

Ⅴ. 결론 및 시사점

참고문헌

키워드

Family Restaurant Employees Cost Importance Organizational Citizenship Behavior