Retention of Talents in the Indian Hospitality Sector

• 발행기관: 세계문화관광학회
• 저자명: NEELU WILSON
• 간행물 정보: 『Conference Proceedings』10th International Joint World Cultural Tourism Conference 2009, 704~714쪽, 전체 11쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2009.11.30

영문 초록

With the Indian hospitality sector facing the challenge of tremendous growth in the coming years, retaining the best workforce to sustain organizational growth and competitiveness had become strategically important. This paper makes an attempt to study the opinion of the employees working in 5 star deluxe hotels in Jaipur with respect to various issues and factors influencing talent retention in these organizations. The study has revealed that variables like those of organizational image, working conditions, reward strategy, career advancement, group cohesiveness and peace of mind were identified to be important retention variables preferred by respondents. Respondent demographic variables such as age had significant association with retention dimensions such as organizational image and supervisory support. Similarly marital status had significant association with working conditions and welfare as retention dimensions. On the other hand, the retention variable "peace of mind" had significant association with annual income level of the respondents. People working in 5 star hotels in Jaipur have expressed their dissatisfaction on the training and development opportunities and working hours in their organizations.

목차

ABSTRACT

LITERATURE REVIEW

STATEMENT OF THE PROBLEM

SCOPE OF THE STUDY

OBJECTIVES

RESEARCH DESIGN

FINDINGS OF THE STUDY

DISCUSSIONS

CONCLUSION

REFERENCES

키워드

Talent Volatility Indian hospitality sector keepers talents employability brands