This study is aimed at recognizing the importance of communication caring about the hearer’s situation among the family members and groping for the method of changing the ways of thinking from the speaker’s unilateral ones to those of respecting the hearer’s position. It discusses some processes for the speaker’s acceptance of the hearer’s feeling in case the speaker and hearer are in conflicts. First of all, the speaker should realize his or her own feeling, and then realize the hearer’s intention. After that he can accept the hearer’s position.
It is general that people’s attitude toward others differ according to how intimate they are. When they talk to strangers, they are tend to be polite and not to compel their own thoughts to others. On the other hand, they are apt to impose their own thoughts and treat them with prejudice, talking to familiar ones. Especially, if there are conflicts between parents and their children, their conflicts are commonly caused by their talking hurting others.
A speaker and a hearer entangled in conflicts should go through a few processes to change from their negative ways of thinking to positive ones. First, the speaker should recognize his own feeling and control it. Only after that, he can be in the hearer’s shoes and understand his feeling. Consequently, three steps are needed for the speaker to be in the hearer’s shoes. First, the speaker ought to think over and understand the reason of his own feeling. Second, he should divert himself to the hearer’s mind. Lastly, he can do the talk to acknowledge the hearer’s mind. The prerequisite for the speaker’s empathy toward the hearer is that the speaker should understand his own feeling and the hearer’s.