Cone-ratio DEA에 의한 우편집중국 효율성 분석

• 영문명: Efficiency analysis for mail centers using cone-ratio DEA
• 발행기관: 한국산업경영시스템학회
• 저자명: 이재설 고현우
• 간행물 정보: 『한국산업경영시스템학회 학술대회』2009년 춘계학술대회 논문집, 36~43쪽, 전체 8쪽
• 주제분류: 공학 > 산업공학
• 파일형태: PDF
• 발행일자: 2009.05.30

영문 초록

Mail centers are essential postal facilities that sort and dispatch postal items, and should be operated efficiently to provide customers high quality postal services. So the efficiency analysis of mail centers should be performed in order to induce better operation. But current performance evaluation system has 95 percent of predetermined and weighted non-quantitative indices. There is need to introduce objective efficiency measurement methodology. The main objectives of this study was to analyze the efficiency of 24 mail centers empirically using cone-ratio DEA and suggest the appropriate cone-ratio method. Consequently, this paper suggests that the cone-ratio DEA model integrating decision-maker's preferences is more desirable for efficiency analysis than that of using transformed data.

목차

1. 서론

2. 이론적 배경

3. 우편집중국 효율성 분석

4. 결론

키워드

mail center efficiency analysis cone-ratio DEA