관광산업체 종사원의 인구통계학적 특성과 심리적 안녕감, 직무만족의 차이연구

• 영문명: A study on the difference between the demographic characteristics of tourism industry employees and psychological well-being, Job satisfaction
• 발행기관: 관광경영학회
• 저자명: 김기성
• 간행물 정보: 『관광경영연구』제25권 제1호, 19~37쪽, 전체 19쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2021.01.31

영문 초록

The purpose of this study is to confirm the difference between psychological well-being and Job satisfaction with the demographic characteristics of tourism industry employees. In order to achieve the purpose of the study, a survey was conducted for employees in the national tourism industry(hotel, airline, travel agency, convention, restaurant). 150 copies of the questionnaire were distributed and the final 138 copies were used as analysis data. SPSS ver. Using the 23.0 program, frequency analysis, reliability analysis, factor analysis, and One-Way ANOVA were conducted. As a result, first, it wars found that among the demographic characteristics(Age, marriage, family type, education, position, department of work, number of years worked) of the employees of the tourism industry, only ‘educational background’ had a difference. Specifically, it was confirmed that there was a significant difference in psychological well-being between junior college graduation groups and graduate school graduation groups. In particular, the average value of psychological well-being was high in the graduate school group. Second, there was no difference in the demographic characteristics and job satisfaction of the tourism industry employees. The psychological well-being of employees of the tourism industry is an important indicator for job satisfaction in the organizational aspect and life satisfaction in the personal aspect. Therefore, when the tourism industry manages human resources according to the ‘educational background’, It is suggested that there is a need to prepare a human resource management plan that can increase psychological well-being.

목차

Ⅰ. 서 론

Ⅱ. 이론적 배경

Ⅲ. 연구방법

Ⅳ. 분석결과

Ⅴ. 결 론

참고문헌

키워드

Demographic Characteristics Tourism Industry Employee Psychological Well-Being Job Satisfaction One-way ANOVA