호텔등급제도개선을 통한 질적 일자리 창출에 관한 연구

• 영문명: The study for creation of qualitative employment through improvement of hotel rating system
• 발행기관: 관광경영학회
• 저자명: 김건
• 간행물 정보: 『관광경영연구』제22권 제7호, 603~623쪽, 전체 21쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2018.12.31

영문 초록

The purpose of this study is to create qualitative employment through improvement of hotel rating system. In order to achieve this goal, we used in-depth interviews, one of the qualitative research methods. In-depth interview's questions were defined to four things reflecting the purpose of the study. First, when asked the question about the quality of employment of a hotel company, not all respondents showed much difference to existing studies in a fundamental response. It was similar in terms of the quality of employment of other companies, such as decent wages, job security, working conditions, and opportunities for development. Due to the nature of the hotel industry, a majority of respondents emphasized such as working intensity, working hours and wage levels maintaining basic quality of life. Second, when asked have to provide a decent job as one of the social responsibilities of a hotel company, all but one respondents agreed. Third, as a matter of hotel rating system, hotel rating system itself is not keeping speed with hotel industry development itself, and the expertise of the staff who rates the hotel is lacked and has an outdated view. Even if professional staff evaluate, in other field they are same as the public. questioned the fairness and reliability of the assessors, including the expectation of a five-star hotel service and facilities at the three star hotel. It also pointed out that the importance of the facility's quantitative aspects is still high, impeding the development of various types of hotels. Fourth, all experts expressed their sympathy for the relatively low level of wages in the hotel industry and acknowledged that efforts were needed to find ways to improve the quality of wages. In response to claims that quality of employment should be linked to the hotel rating system, many said that only five star hotels should be added as bonus points.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법 및 연구 대상

Ⅳ. 분석결과

Ⅴ. 결론

참고문헌

키워드

Qualitative Employment Social Responsibilities of A Hotel Company Hotel Rating System