카지노 관련 연구동향 분석

• 영문명: An Analysis on the Trend of Studies on Casinos Focusing on the Domestic Journals Published in 2006-2017
• 발행기관: 관광경영학회
• 저자명: 고근영
• 간행물 정보: 『관광경영연구』제22권 제7호, 121~145쪽, 전체 25쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2018.12.31

영문 초록

The purpose of this study is to analyze research articles regarding casinos published in domestic journals over the past 12 years to identify the trends in studies and seek implications for future studies based on them. For this, the author analyzed a total of 170 articles themed on casinos published from 2006, when a new casino opened in Seoul, till 2017. The study methods included descriptive statistics based on frequency and percentage, as well as text network analysis. The key findings of this study were as follows; First, as for the number of articles published in journals, it increased in 2007, 2011, 2014, and 2015 dramatically. And, the number was constantly on the rise every year. By journals, most of the articles were published in Journal of Korea Tourism and Leisure, Journal of Korean Tourism, and Journal of Korean Hotel and Dining Management. Second, of the 13 domains of study topics, casino industry status and development plan, customer satisfaction and customer orientation(12.9%), job satisfaction and job exhaustion(11.8%) and emotional labor(10.0%) were the highest in proportion. The studies on development of measurement tools, education training, problem gambling and integrated resorts were very scarce in numbers. Third, the study subjects were mainly casino industry(46.5%), employees of casinos(21.2%) and there was a significant shortage of studies on companies and customers. Fourth, the absolute majority of the studies were quantitative(95.3%), while the qualitative studies(4.7%) were used scarcely. Fifth, as for the keywords in the abstracts of these studies and the study themes in the journals, ‘casino industry’ appeared most frequently, followed by casino employees, casino, casino development plan, kangwonland, customer orientation, casino dealer, Korea, emotional labor and job satisfaction, in that order. Sixth, of these keywords of studies, 78 that were more likely to be the connecting notes of the network of keywords were selected to conduct a text network analysis. The result of this analysis showed the level of connectedness between keywords, relevance, and trends of the study topics. Lastly, the author discussed the future direction of studies on casinos in South Korea based on the findings of this study.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 분석결가

Ⅴ. 결론

참고문헌

키워드

Casino Casino Industry Casino Employees Casino Companies Emotional Labor Customer Service Quality Study Trends in Gambling Text Network Analysis