의료기관 종사자의 직무스트레스요인이 이직의도에 미치는 영향

• 영문명: The Effect of Hospital Employees' Job Stress Factors on the Turnover Intention -Focused on the National and University Hospitals in Daejeon Metropolitan City-
• 발행기관: 한국산업경영시스템학회
• 저자명: 김수정(Soojung Kim) 박수용(Sooyong Park) 이동형(Donghyung Lee)
• 간행물 정보: 『한국산업경영시스템학회 학술대회』2013년 추계학술대회 논문집, 57~63쪽, 전체 6쪽
• 주제분류: 공학 > 산업공학
• 파일형태: PDF
• 발행일자: 2013.10.23

영문 초록

The purpose of this study is to analyze the amount of job stress factors of hospital workers, which has an effect on their turnover intention. For identifying the influences on turnover intention, the workers at national and university hospitals in Daejeon fall into three categories- office workers, technical workers, and nursing staffs-, and the stress factors are subdivided into seven factors as job demand, job autonomy, relationship conflict, job security, organizational system, proper rewards, and corporate culture. The research method is built as a questionnaire for job stress and turnover intentions based on the existing researches and preliminary study, and 232 workers at national and university hospitals in Daejeon were surveyed. IBM SPSS Statistics21 was used as the static analysis tool and the descriptive statistics quantity about job stress factors and the turnover intention is analyzed depending on the types of hospitals, job groups, working years, and gender. The result shows that the job stress factors have similarities according to the types of hospitals and these job stress factors have influence on turnover intention. Therefore it could be considered that the hospital managers can find the major job stress factors of their employees and resolve their turnover intention in advance.

목차

Abstract

1. 서론

2. 이론적 배경

3. 연구방법

4. 연구결과

5. 결론 및 연구 제한점

참고문헌

키워드

Pedestrian Job Stress Hospital employees Turnover Intention