여행사 종사원의 직무착근도가 조직시민행동과 조직잔류에 미치는 영향

• 영문명: Effects of job embeddedness of travel agency employees on organizational citizenship behaviors and remaining in organization
• 발행기관: 관광경영학회
• 저자명: 현은지
• 간행물 정보: 『관광경영연구』17권 제1호, 299~325쪽, 전체 27쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2013.03.31

영문 초록

The purpose of this study was to identify the effects of job embeddedness of travel agency employees on organizational citizenship behaviors and remaining in organization. It was tried to identify the effects of job embeddedness on organizational citizenship behaviors and the effects of job embeddedness on the identification of organization of remaining in organization and voluntary turnover intention, to verify the mediating effects of organizational citizenship behaviors in these relationships, to provide basic materials for retention and turnover management that can be applied to HRD in travel agencies based on the study results in order to improve practical meaning of the study, and to try to find HRD strategy to improve job embeddedness through empirical analysis. Job embeddedness is an important element influencing organizational citizenship behaviors and at the same time it reduces turnover intention of employees by letting them stay in the organization and sympathizing with the identification of organization. Although there have not been many studies on travel agencies, it is expected to study how to secure core resources, retain employees and reduce turnover intentions with in‐depth studies and empirical analysis in the future studies and to contribute to turnover management and organization management significantly.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구방법 설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

job embeddedness remaining in organization voluntary turnover intention organizational citizenship behavior