관광호텔 종사원이 지각하는 심리적 계약위반에 관한 연구

• 영문명: Examining the Effect of Hotel Employees’ Psychological Contract Violation
• 발행기관: 한국관광학회
• 저자명: 김광근 송지준
• 간행물 정보: 『관광학연구』제28권 제3호, 283~305쪽, 전체 23쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2004.12.31

영문 초록

In spite of the proliferation of social exchange-related studies, few studies have investigated the psychological contract violation of hotel employees from the point of view of organizational duty. The study aimed to investigate how to minimize hotel employees’ perceptions of psychological contract violation. Psychological contract violation was regarded as the concept in which leader-member exchange (LMX) and interactional justice were antecedents. Reaction variables to a psychological contract violation were seen as organizational commitment. The results of psychological contract violation negatively affected leader-member exchange, but positively influenced organizational commitment. Therefore, leader-member exchanges were regarded as antecedents in minimizing psychological contract violation. Leader-member exchanges, interactional justice, and psychological contract violation were found to have a significant, indirect impact on organizational commitment.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 선행연구 검토 및 가설 도출

Ⅲ. 실증연구의 방법

Ⅳ. 실증분석 결과

Ⅴ. 결론 및 시사점

참고문헌

키워드

심리적 계약위반 리더-멤버교환관계 상호작용공정성 조직몰입