관광호텔 종사원의 직무만족에 관한실증적 연구

• 영문명: On the Tourist Hotel Employee's Job Satisfaction
• 발행기관: 한국관광학회
• 저자명: 김봉규
• 간행물 정보: 『관광학연구』제30권 제2호, 217~236쪽, 전체 20쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2006.04.30

영문 초록

Unlike manufacturing industry, hotels as an service industry heavily rely on human resources which constitute main sources of asset in the industry. Along this line this paper would like to observe the factors affecting work satisfaction of the hotel employees that could lead to help an effective human resources management. Modeling intrinsic and extrinsic factors influencing job satisfaction author surveyed questionnaires distributed to workers in deluxe hotels at Seoul. Factor analysis and structural equation revealed that all the hypothesized factors such as work condition, leadership, personal development opportunity, wage and fringe benefits, work stability and peer group relationship affect the work satisfaction significantly in statistical sense.

목차

I. 서론

II. 이론적 고찰

III. 연구설계

IV. 실증분석

V. 결론

참고문헌

키워드

직무특성 외생요인 동기요인 직무만족