호텔주방종사자의 창의성이 조직몰입ㆍ직무만족ㆍ이직의도에 미치는 영향

• 영문명: The Effect of Hotel Kitchen Employees’ Creativity on Organizational Commitmen, Job Satisfaction and Turnover Intentiont: Focused on Five-Star Hotels in Seoul
• 발행기관: 한국외식경영학회
• 저자명: 이상정(Lee Sang Jung) 이은준(Lee Eun Jun)
• 간행물 정보: 『외식경영연구』14권 5호, 287~304쪽, 전체 17쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

Hotel industry performs greatly labor-intensive aspect particularly the room sales produce 60-70% of profit in total yields however the food and beverage department create approximately 20-30% of profit because of labor-intensive system and food cost. Thus, a number of hotels reduce the scale of food and beverage department to be a budget hotels or resident hotels. On the other hand if the Kitchen department control efficient management it will produce valuable service as well as high quality products to become an outstanding hotels. There is lack of study on hotel Kitchen employee’s creativity hence the study takes the other fields of previous studies for identifying the relationship of creativity and the Job Satisfaction, Organizational Commitmen and Turnover Intentiont . As this study analyzed about these area it will be basic management data for enhance the relationship of creativity, the Job Satisfaction, Organizational Commitmen and Turnover Intentiont For further study the hospitality industry should study on creativity for improve creative management and employees it would direct competitiveness among variable hotel industry.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 연구결과

Ⅴ. 결론 및 제언

참고문헌

키워드

Creativity Hotel kitchen employee’s Job satisfaction Organizational commitmen and Turnover intentiont