상사의 리더십 유형이 종사원의 조직신뢰 및 직무만족에 미치는 영향에 관한 연구

• 영문명: Effects of Supervisors' Leadership Styles on the Organizational Trust and Job Satisfaction of Hotel Employees : Focused on Food and Beverage Departments of Super Deluxe Hotels
• 발행기관: 한국외식경영학회
• 저자명: 변재우(Byun Jae Woo) 고재윤(Ko Jae Youn)
• 간행물 정보: 『외식경영연구』14권 5호, 157~177쪽, 전체 20쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

The purpose of this study is to determine the impact of supervisors' leadership styles on organizational trust and job satisfaction of hotel employees. According to analysis of impact of leadership on organizational trust, among leadership variables, charisma and intellectual stimulation only affect organizational trust in transformational leadership. On the other hand, management by exception is shown to affect organizational trust in transactional leadership. Moreover, organizational trust is reported to influence significantly positive on job satisfaction. The suitability of model was shown as χ² = 552.466(df 406), p<0.000(CMIN/df 1.361), GFI .892, AGFI .869, NFI .874, CFI .963, RMSEA .036. The result of this study partially features similarity to previous studies on impact of leadership on employees' organizational trust and job satisfaction. However, the difference of this study shows that conditional reward affects negatively organizational trust and job satisfaction.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경 및 가설

Ⅲ. 연구의 설계

Ⅳ. 결과분석 및 가설검증

Ⅴ. 결론 및 시사점

참고문헌

키워드

Leadership Organizational trust Job satisfaction Food and Beverage Employees Super deluxe hotel