가격할인에 따른 업무변화가 종사원의 직무만족과 이직의도에 미치는 영향

• 영문명: The Effect of the Service Employees' Job Alternation According to the Price Discount on Job Satisfaction and Turnover Intention
• 발행기관: 한국외식경영학회
• 저자명: 김대철(Kim Dae Chul) 성혜진(Sung Hye Jin) 이애리(Lee Ae Ree)
• 간행물 정보: 『외식경영연구』10권 1호, 133~153쪽, 전체 21쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2007.03.31

영문 초록

This study tried to examine and analyze the effect of the discount of the price on the employees' task satisfaction and intention of turnover because the restaurant companies could not employ the adequate workers to the increasing numbers of the customers due to the policy of the discount of price. We selected 4 chain family restaurants in and around Seoul and distributed total 400 question sheets and after that, we had real analysis with 341 as the final effective samples. The result as follows : First, in the job alternation to price discount, the job satisfaction has significant effect on the 'motivating factor' and task liking has significant effect on both 'motivating factor' and 'hygiene factor' in the job satisfaction of employees. Second, job alternation to price discount has significant effect on all of 'growth factor', 'psychology factor', 'economy factor' and 'management factor' among the employee's will of turnover intention and task liking has significant effect on 'growth factor', 'psychology factor' and 'economy factor' among the employee's will of turnover intention. Third, in the motivating factor of the job satisfaction, the will of turnover intention of the employees has significant effect on 'growth factor', 'psychology factor', 'economy factor' and 'management factor' but task liking doesn't have significant effect on all will of turnover intention of the employees.

목차

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

Price discount Job alternation Job satisfaction Turnover intention