호텔식음료부문의 운영방안에 관한 연구

• 발행기관: 한국외식경영학회
• 저자명: 나정기(Jeng Ki Na)
• 간행물 정보: 『외식경영연구』13권 1호, 173~192쪽, 전체 20쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2010.02.28

영문 초록

This is an exploratory study that is aimed to research into the operational problems and their countermeasures for running the F & B outlets profitably in the 1st class tourist hotels in Korea. The study polled middle class managers serving at the food and beverage outlets of first class tourist hotels in Seoul, thus deriving research results as follows: First, the study revealed that the respondents attributed most of the problems caused in running the food and beverage outlets profitably to internal and managerial matters, namely, they were making much of internal managerial issues, which were directly related with them. Second, the study found that they were coming up with solutions for internal problems concerning fairly fragmented and internal issues rather than coming up with fundamental solutions such as the purpose and roles of the food and beverage department, outsourcing, reducing the number of food and beverage outlets, manpower restructuring, leasing of food and beverage outlets and so forth. Based on such findings, it is hoped that further studies will follow as to whether there exist differences between the middle class management and the top class management in perceiving problems and solutions related with the management of food and beverage outlets in the hotel management.

키워드

Purpose and Roles of the Food and Beverage Department Hotel F & B Outlets Tourist Hotels Outsourcing Profit Center