IT서비스 기업의 창의성 및 지식경영 요인이 경영성과에 미치는 영향

• 영문명: An Impact on Management Performance by IT Service Firm's Creativity and Knowledge Management Factor
• 발행기관: 한국IT서비스학회
• 저자명: 안연식(Yeon S. Ahn)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제12권 제3호, 95~109쪽, 전체 14쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2013.09.30

영문 초록

This paper discussed about creativity and knowledge management variables as for effect factors on the management performance of IT service firms. Specially the mediation effects of knowledge management variables between the creativity and management performance were examined. To prove empirically the related hypothesis, the statistical analysis were based on the response from the 160 Korean IT Service firms. As an analysis results, it was found that the creativity of organizations was not the direct effector on the management performance. But the virtue of knowledge which are accumulated from knowledge management activity and shared in organizations was the direct effector. Also, the knowledge management activity is mediator on the in the relationship between the creativity and management performance. So this paper suggests that knowledge management activity and knowledge's virtue in the related the creativity in organizations are the important mediate factors for enhancement of IT service firm's performance.

목차

Abstract

1. 연구의 배경 및 목적

2. 관련 연구 및 연구가설

3. 연구 방법 및 분석 결과

4. 연구분석 결과

5. 결론 및 향후 연구방향

참고문헌

키워드

IT Service Creativity Knowledge Management Management Performance