서비스이용경험에 따른 일반국가속성과 서비스상품속성이 중국소비자의 해외 인터넷쇼핑몰서비스 사전평가와 이용의도에 미치는 영향

• 영문명: The Effects of General Country Attributes and General Service Product Attributes on Chinese Consumers’ Pre-Assessment and Usage Intention for International Internet Shopping Mall Services According to Their Using Experiences
• 발행기관: 한국IT서비스학회
• 저자명: 장영일(Young-Il Chang) 김경환(Kyoung-Hwan Kim) 정유수(You-Soo Jung)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제11권 제2호, 49~68쪽, 전체 20쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2012.06.30

영문 초록

The purpose of this study is to analyse the country image, the pre-assessment, and the usage intention about overseas internet shopping mall service in china and how these factors are related to one another according to internet shopping mall using experience. And this study divided the country image for internet shopping mall service into two components：general country attribute and general service product attribute. In this study it is found that the country image of international internet shopping service is directly related to the pre-assessment, and the pre-assessment is related to usage intention especially in case that chinese consumer has a lot of internet shopping mall using experience. In the other case, the general country attributes affect the general service product attributes but the general service product attributes don't have any relationship with the pre-assessment. For a successful international internet shopping mall service business in China, marketer should recognize that it is important to formulate the policy extending the internet shopping mall experience as well as using the country image.

목차

Abstract

1. 연구의 배경 및 목적

2. 이론적 배경

3. 연구설계

4. 연구결과

5. 결론

참고문헌

저자소개

키워드

General Country Attribute General Service Product Attribute International Internet Shopping mall Service Pre-assesment Using Experience Chinese Consumer