의학전문대학원생이 스스로 평가한 커뮤니케이션 능력 점수와 표준화 환자가 평가한 의학전문대학원생의 커뮤니케이션 능력 점수의 일치도

• 영문명: Concordance between Self and Standardized Patient Ratings of Medical Students’ Communication Skills
• 발행기관: 한국의학교육학회
• 저자명: 제민지(Min Ji Je) 이수현(Su Hyun Lee) 이창형(Chang Hyung Lee) 김성수(Sung Soo Kim)
• 간행물 정보: 『Korean Journal of Medical Education』제25권 제1호, 29~38쪽, 전체 10쪽
• 주제분류: 의약학 > 기타의약학
• 파일형태: PDF
• 발행일자: 2013.03.31

영문 초록

Purpose: The purpose of this study was to examine the concordance between self and standardized patient (SP) ratings of medical students communication skills. Methods: Forty-three students interviewed SPs. The students were asked to complete a communication skills questionnaire that comprised 2 measures (empathy and interpersonal communication) before the interview. After each student’s interview with the SP, the latter completed the same questionnaire as the students. Results: Based on Lin s concordance coefficient, there was strong disconcordance between students self-ratings and the SPs ratings. With regard to empathic communication, more than 50% of students who considered themselves higher than middle level were regarded by SP as low level. On interpersonal communication, 39% of students who assessed themselves as higher than middle level were scored low level by SPs. Conclusion: There was strong disconcordance between students self-ratings and the SPs ratings—students tended to overevaluate themselves regarding their communication skills. These differences might result in patient dissatisfaction and noncompliance. Further, it could become a serious hindrance to the development of a good doctor-patient relationship. Medical educators should make sincere efforts to reduce this gap by teaching medical students the importance of the patients perception of his doctors communication skills.

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키워드

Empathic communication Interpersonal communication Lin’s concordance Standardized patients Overevaluation of communication skills