서번트리더십이 조직시민행동에 미치는 영향에 관한 연구

• 영문명: A Study on the Impact of Servant Leadership on Organizational Citizenship Behavior: focusing on the mediating role of self-efficacy
• 발행기관: 관광경영학회
• 저자명: 이수광
• 간행물 정보: 『관광경영연구』제17권 제3호, 249~263쪽, 전체 15쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2013.09.30

영문 초록

The purpose of this study is to review and to investigate the impact of servant leadership on organizational citizenship behavior and the mediating role of self-efficacy. Critical review of previous studies suggests that servant leadership increases organizational citizenship behavior and self-efficacy mediates the relationship between servant leadership and organizational citizenship behavior. The empirical study with 272 samples of hotel employees in Seoul shows that 1) servant leadership increases organizational citizenship behavior and 2) self-efficacy partially mediates the relationship between servant leadership and organizational citizenship behavior. Considering self-efficacy as propensity, moderating role of self-efficacy is worth examining later.

목차

Ⅰ. 서론

Ⅱ. 문헌연구

Ⅲ. 연구 설계

Ⅳ. 실증분석

Ⅴ. 결론 및 제언

참고문헌

키워드

Servant Leadership Organizational Citizenship Behavior Self-Efficacy Mediating Role