관광 위기관리의 이론적 모델 구축에 관한 연구

• 영문명: A Study on the Building of Crisis Management Model for Tourism
• 발행기관: 한국관광학회
• 저자명: 유지윤
• 간행물 정보: 『관광학연구』제35권 제8호, 427~446쪽, 전체 20쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2011.10.31

영문 초록

The importance of management of crisis like a national disaster has been emphasized due to the increase of grand scale disaster, accident and diseases of recent 2～3 years which is predicted to be fastened as a big issues in both national and international level. This research has performed to build a response system to manage the risk and minimize the negative effect to the tourism industry from crisis which include large scale disaster, disease and accident. As a research outcomes, theoretical model of crisis management for tourism industry has been suggested. The model of crisis management for tourism industry has six steps; pre-crisis, prodromal, crisis, short-term recovery, long-term recovery and termination of crisis. The content of elements in this model has also six steps; detection, prevention, react, probation, rebuild, and evaluation & feed back. Final stage includes the management strategy and action plans for each step. Lastly, the policy agendas have been presented. Crisis management is needed to retain the confidence of travelers and the tourism industry and also to minimize the impact of a disaster on a destination and also provides some guidelines to help the tourism industry to handle disasters, diseases and accidents.

목차

Ⅰ. 서론

Ⅱ. 이론적 고찰

Ⅲ. 관광 위기관리의 이론적 모델 구축

Ⅴ. 결론 및 시사점

참고문헌

키워드

위기 재난 위기관리 관광 위기관리 위기관리 모델 관광 위기관리 모델 Crisis Disaster Crisis management Tourism crisis management Crisis management model Tourism crisis management model