작업집단에서 과업갈등이 학습행동에 미치는 영향: 집단응집력과 심리적 안전감의 역할

• 영문명: Task Conflict and Learning Behavior in Work Groups: The Effects of Group Cohesiveness and Psychological Safety
• 발행기관: 한국무역연구원
• 저자명: 김우갑(Woo-Kab Kim) 권인수(In-Su Kwon) 최영근(Young-Keun Choi)
• 간행물 정보: 『무역연구』제12권 제6호, 467~487쪽, 전체 21쪽
• 주제분류: 경제경영 > 무역학
• 파일형태: PDF
• 발행일자: 2016.12.31

영문 초록

This study aims to examine the mediating variables in order to investigate the direct relationship between task conflicts and their outcomes, as well as contingent variable that moderates the level of relationship. In particular, this study investigates the relationship between task conflict and team learning behavior through team cohesiveness. Moreover, this study explores whether psychological safety mitigates the negative effect of task conflict on team cohesiveness. By using 704 survey data observations from 1,000 employees in 138 teams in 23 companies located in Seoul, South Korea that adopt team system, we test the research model. Results of the empirical analysis show that task conflicts in teams decrease team cohesiveness. In addition, task conflicts influence team learning behavior negatively through the medium of team cohesiveness. Futhermore, psychological safety mitigates the negative effect of task conflict on team cohesiveness. Theoretically, this study expands the research area of task conflict and suggests the necessity of investigating the mediating factors to explain the relationship between task conflict and outcomes, as well as explain the research area of managing task conflict in teams.

키워드

Psychological Safety Task Conflict Team Cohesiveness Team Learning Behavior