Enhancing User-Centric Service Design for Future Community Libraries

• 영문명: Enhancing User-Centric Service Design for Future Community Libraries
• 발행기관: 한국서비스디자인학회
• 저자명: Hong Chen Xie Chen Younghwan Pan
• 간행물 정보: 『한국서비스디자인학회 학술대회자료집』2023년 가을학술대회 발표집, 5~10쪽, 전체 6쪽
• 주제분류: 예술체육 > 미술
• 파일형태: PDF
• 발행일자: 2023.12.02

국문 초록

Advancing the development of future community libraries is essential for achieving national prosperity. With economic progress and the advent of the intelligent era, Traditional community libraries urgently need to adapt to meet the demands of modern-day living. Using a community library in Hefei city as a case study, this research utilizes service design principles and leverages artificial intelligence as a core driver to deeply explore user needs and transform them into a feasible strategy for constructing a future community library service system. This study offers an innovative perspective on intelligent service design for future community libraries to address a wider range of user needs and potentially enhance residents' quality of life.

키워드

Future communities Community libraries Smart Libraries Service design