아이돌봄지원사업 종사자의 자기효능감과 사회적지지가 직무만족에 미치는 영향

• 영문명: The Effects of Self-efficacy and Social Support on Job Satisfaction of Child Care Support Workers
• 발행기관: 한국통합사례관리학회
• 저자명: 권서현 최인덕
• 간행물 정보: 『한국케어매니지먼트 연구』제48호, 99~130쪽, 전체 32쪽
• 주제분류: 사회과학 > 사회복지학
• 파일형태: PDF
• 발행일자: 2023.09.30

국문 초록

본 연구에서는 아이돌봄지원사업 종사자의 직무만족을 높여 돌봄 서비스의 질적 향상을 도모하고자 직무만족에 미치는 요인을 파악하고, 아이돌봄지원사업 정책 및 실천을 위한 개선방안의 기초자료를 제공하는 것에 연구 목적을 두었으며, 세종시에 근무하는 아이돌봄지원사업 종사자인 아이돌보미를 대상으로 설문조사를 실시하여 258부를 최종 분석하였다. 수집된 자료는 SPSS 29.0을 사용하여, 빈도분석, 기술 통계분석, 독립표본 t-검정, ANOVA, 상관관계분석, 위계적 회귀분석을 실시하였다. 분석 결과 자기효능감과 사회적지지는 직무만족에 유의미한 결과를 나타내었다. 특히, 자기효능감의 과제난이도 선호, 가족지지가 높을수록 개인 교수법 개발을 위해 더 노력하며, 사회적지지는 양성 전형입사자, 급여가 높을수록, 상사지지(서비스 제공기관 연계 담당자) 및 동료지지 및 가족지지가 많을수록 직무만족이 높지만, 최종학력이 높을수록 직무만족은 낮았다. 아이돌봄지원사업 종사자인 아이돌보미의 자기효능감과 사회적지지가 직무만족에 실질적인 요인들을 밝혀보고자 하였다는 데 본 연구의 의의가 있으며, 그 결과를 토대로 아이돌봄지원사업 종사자의 직무만족 제고를 위한 실천 방안과 정책적 시사점을 제시하였다.

영문 초록

The purpose of this study was to examine effects of self-efficacy and social support on job satisfaction of babysitters as child care support project workers. How to increase job satisfaction of these child care support project workers is also proposed. For the purpose of this study, questionnaires were distributed to 310 babysitters at childcare service providers in Sejong City, Korea. A total of 258 questionnaires were used for the final analysis. Collected data were analyzed using SPSS 29.0 statistical program through frequency analysis, descriptive statistical analysis, independent sample t-test, ANOVA, correlation analysis, and hierarchical regression analysis. It was found that the higher the preference for task difficulty in self-efficacy and the higher the family support, the more efforts they made to develop individual teaching methods. In social support (total), job satisfaction was higher among those who entered the institution through training course, received higher salary, and received higher support from seniors (person in charge in connection with service providers), colleague, and family. However, the lower the final education, the lower the job satisfaction. As for effects of job satisfaction sub-factors on interpersonal relationships, those who were older with higher sense of self-regulation, higher support from superiors, peers, and family seemed to have higher satisfaction with interpersonal relationship. Regarding overall job, those who had higher level of supports from superiors and peers with higher salary had more positive attitude toward the overall job. Those living in Dong who had higher education background were not satisfied with the job. Regarding salary and welfare benefits, the higher the level of salary and the more family support, the more satisfied they were. However, the higher the final level of education, the less satisfied they were. Difficulty was also expressed in the preference for task difficulty for self-efficacy. As for the development of individual teaching methods, it seemed that the more children they took care of, the more difficult it seemed to develop childcare teaching methods. This paper recognizes the importance of job satisfaction to improve the quality of public care services provided by babysitters, seeks ways to overcome difficulties through self-efficacy enhancement and social support, and tries to provide basic data for policies and practice methods that can increase job satisfaction.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구 방법

Ⅳ. 연구 결과

Ⅴ. 결론

참고문헌

키워드

아이돌봄지원사업 아이돌보미 사회적지지 직무만족 자기효능감 Child Care Support Babysitter Social Support Job Satisfaction Self-efficacy