외국항공사 지상직 종사원의 이직결정요인과 이직행동의 관계 연구

• 영문명: A study on Relationship between Employees' Turnover Causes and Turnover behavior for Foreign Airlines in Korea
• 발행기관: 관광경영학회
• 저자명: 노미현
• 간행물 정보: 『관광경영연구』제21권 제5호, 99~125쪽, 전체 27쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2017.09.30

영문 초록

It's expected to increase foreign airlines flying to Korea. Most of foreign airlines are interested in HR management. A study was focused on ground staffs having actual turnover experiences. The moderating effects of an employee's significance on the determinants of turnover were analyzed. For relationship between turnover determinants(Push) and turnover, job dissatisfaction for job, compensation, training ,human relationship and autonomy were revealed to have meaningful and positive effect on actual turnovers. For relationship between turnover determinants(Pull) and turnovers, compensation satisfaction, job alternative, empowerment were revealed to have meaningful and positive effect on actual turnovers. And moderating effects of an employees' significance didn't seem to affect employee's turnovers. It's suggested that the HR management focus on compensation, training, autonomy, empowerment because these are turnover determinants controlled by company. To decrease turnover, company provides regular training course, empowerment to employees. This research has understood turnover determinants of foreign airlines employees and also analyzed how the turnover determinants could affect to turnover behavior. Finally, it suggested the implication for the efficient managing skill for the HR and for the airlines business result.

목차

Ⅰ. 서론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

키워드

Turnover Turnover Cause Turnover Behavior Airlines