컨벤션기획사(PCO) 상사 리더십이 직무만족에 미치는 영향과 직무전문성의 조절효과에 관한 연구

• 영문명: A Study on the effect of PCO manager’s leadership on job satisfaction: Focus on the moderating effect of job expertise
• 발행기관: 관광경영학회
• 저자명: 윤성준 김애경
• 간행물 정보: 『관광경영연구』제23권 제7호, 341~366쪽, 전체 26쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2019.12.31

영문 초록

Korea ranked second in the world with 890 hosting meetings in 2018 and that is just behind Singapore, the world's biggest convention country. Despite such quantitative growth, however, the training and management of professional human resources are not systematically implemented because most convention companies are small in size, along with the lack of general education programs and practical education. This study sought to elicit the importance and practical implications of supervisors' leadership by analyzing the influence of supervisor leadership on job satisfaction of PCO and understanding of moderating effect on job expertise. The analysis results showed that among subfactors of transformational leadership, intellectual stimulation, charisma, and subfactors of transactional leadership, exception management have appeared statistically significant effects on job satisfaction. Regarding moderating effect, interaction term for intellectual stimulation and job expertise and contextual compensation and job expertise have shown statistically significant.

목차

Ⅰ. 서 론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결 론

참고문헌

키워드

Professional Convention Organizer(PCO) Leadership Job Expertise Job Satisfaction Hierarchial Regression Analysis