개인-조직적합성이 호텔종사원의 조직시민행동에 미치는 영향에 관한 연구

• 영문명: A Study on the Effect of the Individual-Organizational Compatibility on Organizational Citizenship Behavior of Hotel Employees: Focused on The Moderating Role of Empowerment
• 발행기관: 관광경영학회
• 저자명: 김일군 이승환
• 간행물 정보: 『관광경영연구』제24권 제6호, 41~63쪽, 전체 23쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2020.11.30

영문 초록

The purpose of this study is to examine the effects of the Individual-Organizational Compatibility on Organizational Citizenship Behavior of Hotel Employees and to verify whether Empowerment has a moderating effect in the relationship between Individual-Organizational Compatibility and Organizational Citizenship Behavior. For the empirical analysis, this study distributed a total of 300 copies of a questionnaire. Among them, 283 responses were selected finally for the analysis. Based on the questionnaires returned, this study conducted the validity and reliability tests of the questionnaire. The results of this study reveal firstly, the higher the subjects’ individual and organizational compatibility was, the organization’s citizenship behavior was higher in terms of every aspects: altruism, etiquettes, sportsmanship, citizenship behaviors and conscience. Secondly, as a result of examining the effects of the individual and organizational compatibility on subjects’ altruism, etiquettes, sportsmanship, citizenship behaviors, it was found that the empowerment would have not moderating effects. Lastly, it was found that the empowerment has some significant moderating impact on the effects of the individual and organizational compatibility on subjects’ conscience.

목차

Ⅰ. 서 론

Ⅱ. 이론적 배경

Ⅲ. 연구설계

Ⅳ. 실증분석

Ⅴ. 결 론

참고문헌

키워드

Individual-Organizational Compatibility Hotel Employees Organizational Citizenship Behavior Empowerment