관광위기 유형화에 따른 위기관리 전략에 관한 연구

• 영문명: A Study on the Crisis Management Strategies based on the Tourism Crisis Typology
• 발행기관: 한국관광학회
• 저자명: 柳志允
• 간행물 정보: 『관광학연구』제35권 제10호, 161~178쪽, 전체 18쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

Tourism is sensitive to different kinds of crisis as it has been seen in the case of 9·11, tsunami, recent radiation rise in Japan. In the context, the importance of tourism crisis management has been emphasized. This research was performed to build a crisis management strategies based on the types of tourism crisis. Review of related literature suggested seven different types of tourism crisis: tourism cooperation management crisis, natural disaster, traveller's security crisis, political crisis, economic crisis, disease and hygienic crisis and technology crisis. Out of the seven crisis, this study suggested crisis management strategies for five public crisis including natural disaster, travellers' security crisis, political crisis, economic crisis, and disease and hygienic crisis. Particularity, the five aspects of crisis management strategies were examined in terms of proactive strategies and reactive strategies. Limitations and future research directions were also discussed.

목차

Ⅰ. 서론

Ⅱ. 위기 유형과 관련한 선행 연구 고찰

Ⅲ. 관광 위기의 유형화

Ⅳ. 위기 유형별 관광 위기관리 전략의 구축

Ⅴ. 결론 및 시사점

참고문헌

키워드

위기 재난 위기관리 위기관리전략 관광위기유형 관광위기관리전략 Crisis Disaster Crisis management Crisis management strategy Tourism crisis typology Tourism crisis management strategy