제주관광공사의 실시간 관광지 혼잡도 분석 서비스 사례

• 영문명: Analysis of Case Study for Using Tourist Congestion: Jeju Tourism Organization’s Real-Time Congestion Level Analysis System
• 발행기관: 한국IT서비스학회
• 저자명: 김민지(Minji Kim) 고선영(Sun-Young Koh) 정남호(Namho Chung)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제20권 제5호, 29~41쪽, 전체 13쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2021.10.31

영문 초록

The spread of COVID-19 has been changed the tourism industry. Travelers changed their traveling style and started to consider congestion of the spot for their health and safety. In Jeju, a famous tourist destination in South Korea, managing the congestion of tourists has become an important issue. This example introduces the Jeju Tourism Organization’s development of a system as a smart tourism information service that manages congestion in real-time big data. Combining with congestion theory and behavior immune system, we would like to assure the necessity of the system. Also, by analyzing the system, we understand how deducing congestion information from big data and the new paradigm of the tourism industry combined with congestion theory. Data was collected by Korea’s telecommunication company SKT to develop the system. The paper explains the reason for choosing the company and the pros of data quality. We expect this system to be a solution for any other city in the world under a similar situation. Finally, several suggestions for the system are included to promote and better future usage.

목차

1. 서론

2. 이론적 배경

3. 제주 실시간 관광지 혼잡도 분석 시스템

4. 사용자 평가

5. 발전 방향 및 결론

키워드

Smart Tourism Big Data Congestion Jeju South Korea