연구논문(硏究論文) : 호텔기업의 아웃소싱 도입에 대한 수용 · 제약요인 지각에 관한 연구

• 발행기관: 한국외식경영학회
• 저자명: 김홍범( Hong Bumm Kim ) 문혜영 ( Hye Young Moon ) 명경숙 ( Kyung Suk Myung )
• 간행물 정보: 『외식경영연구』14권 1호, 299~317쪽, 전체 19쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2011.02.28

영문 초록

It attempted to provide the points to take into consideration when the hotel decide to adopt outsourcing and tried to investigate the actual conditions of hotel outsourcing in seoul. The objective of this paper is to identify the difference relation to adoption and preventing factors according to the characteristic of hotels, types of department, and the type of outsourcings for the introduction of outsourcing in hotel industry. The major findings were as follows: First, it turns out that characteristics(size, ownship) of hotel have a bit effect on adoption and preventing factors of hotel outsourcing. Second, types(front office, back office, etc) of department have a bit effect on adoption and preventing factors of hotel outsourcing. Third, it turns out that characteristics(gender, position etc.) of employee have a bit effect on adoption and preventing factors of hotel outsourcing. The implications can be summarized as follows : By investigation the actual conditions of hotel outsourcing and assessment adoption and preventing factors influencing the introduction of outsourcing in hotels, it can be used for the hotel that wants outsourcing to grasp the points to take into consideration and for the outsourcing vendor to prepare what are required for the introduction of outsourcing in hotels. Therefore, it is expected to promote the expansion of outsourcing market through improving the quality of its services.

목차

I. 서 론

II. 이론적 배경

III. 연구 설계

IV. 실증분석

V. 결론 및 제언

키워드

Outsourcing, Adoption factors, Preventing factors