연구개발 부문의 핵심성과지표 개발 사례연구

• 영문명: A Study for Establishing Key Performance Indicators of R&D Departments
• 발행기관: 한국산업경영시스템학회
• 저자명: 조남욱(Nam Wook Cho) 김태성(Tae-Sung Kim)
• 간행물 정보: 『산업경영시스템학회지』제35권 제4호, 48~54쪽, 전체 7쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2012.12.31

영문 초록

In this paper, quantitative and systematic procedures for establishing Key Performance Indicators (KPI’s) of R&D departments are presented. The proposed methodology is composed of 4 steps : 1) identification of critical success factors, 2) identification of potential KPI’s, 3) determination of KPI’s and 4) monitoring and execution. A Strategy Map has been presented to better align KPI’s with a company’s competitive strategies. Also, Analytical Hierarchy Planning (AHP) is used to determine weights of KPI’s and Data Envelopment Analysis (DEA) is used to analyze the effectiveness of R&D departments. To demonstrate its validity of the proposed method, it has been applied to the R&D divisions of a semiconductor company.

목차

1. 서론

2. 성과지표 수립 방법론

3. 성과지표를 이용한 R&D 부서 평가

4. 결론

Acknowledgement

References

키워드

Key Performance Indicator Analytical Hierarchy Planning Data Envelopment Analysis