물류제휴연구 : CY업체-한국철도공사간 컨테이너의 운송문제를 중심으로

• 영문명: Managing an Effective Logistical Alliance: the Relationship between Container Yard Operators and Korea Railroad (Korail)
• 발행기관: 한국국제상학회
• 저자명: 조찬혁(Chan-hyouk Cho)
• 간행물 정보: 『국제상학』國際商學 제20권 제4호, 3~25쪽, 전체 23쪽
• 주제분류: 경제경영 > 무역학
• 파일형태: PDF
• 발행일자: 2005.12.01

영문 초록

This article examines the current status of logistics alliances between container yard (CY) operators and Korea Railroad (Korail) in rail container transport. Traditionally, CY managers have done an excellent job of maintaining a close partnership with Korail. In Korea's pursuit of competitive advantage, it is increasingly important to identify the reasons for using rail service. Therefore, the objectives of this study were to uncover concrete reasons for the alliance and how those reasons affected the satisfaction level of users. According to this analysis, the most prevalent reason for CY operators using rail service was to dispatch heavy cargo and a large volume of containers. The biggest problems facing rail service users were difficulties making the closing time schedule, low quality of service provided by Korail, and on-time performance failures. In order to effectively manage container rail transport, it is best for Korail to develop specific customer satisfaction programs and reduce the 'dwell' time of shipments leaving Busanjin terminal from two days to less than one day. The results of this study have many implications for the future success of Korail, as well as for further investigation into the area of railroad transport.

목차

Abstract

Ⅰ. 서론

Ⅱ. 이론적 고찰

Ⅲ. 연구모형 및 가설설정

Ⅳ. 실증분석 결과

Ⅴ. 결론

참고문헌