고객중심의 전문대학 비서과 교육과정 개발 연구

• 영문명: Development of Client - Centered Secretarial Curricula for Junior College
• 발행기관: 한국직업교육학회
• 저자명: 이주원(Ju Won Lee)
• 간행물 정보: 『직업교육연구』제17권 제1호, 153~166쪽, 전체 14쪽
• 주제분류: 사회과학 > 교육학
• 파일형태: PDF
• 발행일자: 1998.06.30

영문 초록

The purpose of this study is to analyze the educational clients` needs for remodeling of client-centered secretarial curricula. Educational clients are students, graduates, and industries that employ the graduates. 340 questionnaires were distributed to junior college secretarial department graduates, secretaries, top-middle managers, and personnel managers, then collected 297 questionnaires. Through frequency analysis and ranking analysis about secretarial tasks and skills, we suggest some directions to reform secretarial curricula. The results of this study are as followings : (1) Secretaries and Junior college graduates who completed the secretarial course want more computer application training and foreign language training programs. (2) Business managers want a well-adjusted, skilled secretary so they emphasize on business manner training. (3) Communication capability is the most important factor to carry out secretarial works, so secretarial curricula should provide many cases of secretarial practices and exercise programs. (4) The needs of managerial theory and practice are relatively small, so we must decrease our business training programs and increase computer or language training courses.