Change in Management Paradigm in AI Era: Applications and Future Prospects by Industry

• 영문명: Change in Management Paradigm in AI Era: Applications and Future Prospects by Industry
• 발행기관: 글로벌응용인문학회
• 저자명: Thomas Layton
• 간행물 정보: 『글로벌응용인문학연구』제2권 2호, 57~86쪽, 전체 30쪽
• 주제분류: 인문학 > 기타인문학
• 파일형태: PDF
• 발행일자: 2024.08.31

국문 초록

The advent of Artificial Intelligence (AI) is revolutionizing business management paradigms, fostering a shift towards data-driven decision-making, enhanced customer relationship management (CRM), and operational efficiency. This paper explores the integration of AI in business management, examining its impact on traditional management practices, ethical considerations, and future trends. Through a comprehensive review of existing literature and case studies, this paper provides insights into how AI is reshaping management paradigms and offers strategic recommendations for businesses to navigate this transformation. The study delves into AI-powered CRM systems, highlighting their ability to leverage machine learning, natural language processing (NLP), and predictive analytics to deliver personalized experiences, streamline processes, and derive valuable insights from customer data. The ethical considerations and challenges associated with AI integration, such as data privacy, bias, transparency, and employee adaptation, are also discussed. Additionally, the paper presents case studies demonstrating the transformative potential of AI in various industries, including retail and financial services. Future trends and advancements in AI, such as Explainable AI (XAI), AI and quantum computing, and the democratization of AI technologies for small and medium-sized enterprises (SMEs), are explored. Strategic recommendations for businesses include aligning AI initiatives with business objectives, adopting an incremental implementation approach, fostering collaboration and ecosystem integration, and investing in employee training. The paper concludes by emphasizing the significant paradigm shift represented by AI integration in business management, driving enhanced efficiency, personalized customer experiences, and data-driven decision-making. While challenges and ethical considerations must be addressed, the potential benefits of AI are substantial. By embracing AI technologies and adopting strategic approaches, businesses can navigate this transformation and achieve long-term success in the AI era.

목차

Ⅰ. Introduction

Ⅱ. Case Studies and Real-World Applications

Ⅲ. Future Trends and Implications

Ⅳ. Comprehensive Strategy for Successful Implementation

Ⅴ. Strategic Recommendations for Building AI-Based CRM Systems

Ⅵ. Conclusion

References

키워드

AI technologies management CRM AI-powered CRM paradigm shift