호텔종사원의 코로나19 두려움과 고용불안정, 직무스트레스의 구조적 관계

• 영문명: The Structural Relationship among Fear of COVID-19, Job Insecurity, and Job Stress of Hotel Employees: Focusing on the moderating effect of perceived organizational support
• 발행기관: 한국해양관광학회
• 저자명: 문상정(Moon, Sang-Jeong) 김양기(Kim, Yang-Gi)
• 간행물 정보: 『해양관광연구』제15권 제4호, 115~133쪽, 전체 19쪽
• 주제분류: 사회과학 > 관광학
• 파일형태: PDF
• 발행일자: 2022.12.31

영문 초록

COVID-19 has dealt a huge blow to most countries and industries around the world, and in the case of the hotel industry in particular, profitability has deteriorated significantly as people's movement is restricted. In particular, due to the spread of COVID-19, representative hotels in Korea have been closed, and the sharp decline in domestic travelers has resulted in paid or unpaid leave, or dismissal, except for the minimum manpower required for hotel operation. This restructuring acted as a cause of increased job instability and job stress among hotel employees. Therefore, this study analyzed the relationship between fear of COVID-19, job insecurity, and job stress perceived by hotel employees in relation to these social phenomena, and analyzed the moderating effect of perceived organizational support among variables. To achieve the purpose of the study, an online survey was conducted between June and August 2022 targeting employees working at 5-star hotels located in Busan and Jeju Island, and the collected survey data was used to prove the research hypothesis. did As a result, it was found that the Fear of COVID-19 affected job insecurity, and job insecurity also affected job stress. And, among other things, perceived organizational sponsorship has been shown to moderate the relationship between Fear of COVID-19 and job insecurity. Based on these findings, this study discussed the managerial implications of how hotel companies will respond to job insecurity caused by COVID-19.

목차

Ⅰ. 서 론

Ⅱ. 이론적 연구

Ⅲ. 연구방법

Ⅳ. 실증분석

Ⅴ. 결론과 제언

참고문헌

키워드

코로나19 두려움 고용불안정 직무스트레스 직후원인식 Fear of COVID-19 Job Insecurity Job Stress Perceived Organizational Support