中国留学生对韩国大学满意度影响因素的探索性研究

• 영문명: A Study of Factors Influencing International Student Satisfaction toward Korean University
• 발행기관: 한국정치사회연구소
• 저자명: 오기도(Wu Qitao)(吴 起涛 )
• 간행물 정보: 『한국과 국제사회』제5권 제3호, 251~273쪽, 전체 23쪽
• 주제분류: 사회과학 > 사회과학일반
• 파일형태: PDF
• 발행일자: 2021.06.30

국문 초록

本研究在分析留学生对韩国大学满意度内涵与测量方式的基础上，运用深度访谈调查法和问卷调查法探讨了留学生对韩国大学满意度的构成维度以及各构成维度对整体满意度的不同影响。本研究共实施了2次调查，通过对先行研究的梳理以及对第1次调查获得的12组在釜山中国留学生的数据样本进行分析，构建了留学生大学满意度的因子结构模型，并确定了测量量表；通过对第2次调研获得的224份数据样本进行多重回归分析，揭示了留学生对韩国大学满意度各构成维度对整体满意度的差异化影响。研究结果表明：留学生大学满意度可以划分为4个构成维度，分别是教育满意度、行政满意度、设施满意度以及支持满意度；4个构成维度对大学整体满意度具有不同程度的影响力。其中，教育满意度对整体满意度的影响最强烈，其次是支持满意度、设施满意度，4个维度中影响最弱的是行政满意度。

영문 초록

Based on analysis of connotation and measurement scales of international student satisfaction, dimensions of international student satisfaction toward Korean university and impact of each dimension on total satisfaction were discussed in this study. First, through literature review on measurement of international student satisfaction and depth interview with 12 Chinese students, a four-factor model reflecting dimensions of international student satisfaction was constructed. Second, through regression analysis of 224 data collected by questionnaire survey, influences of four dimensions of international student satisfaction on total satisfaction were revealed. The results showed that international student satisfaction can be divided into four dimensions, including education service satisfaction, administration service satisfaction, facility service satisfaction and support service satisfaction. Education service satisfaction is the most influential variable on total satisfaction, followed by support service satisfaction, facility service satisfaction and administration service satisfaction.

목차

Ⅰ. 研究背景与目的

Ⅱ. 事前调查——留学生满意度调查问卷设计

Ⅲ. 留学生对大学满意度调查

Ⅳ. 结果与讨论

参考文献

키워드

international student satisfaction education service satisfaction administration service satisfaction facility service satisfaction support service satisfaction 留学 生满 意度 教 育满 意度 行政满 意度 设 施满 意度 支持满 意度