품질경쟁력 우수기업의 특성분석

• 영문명: A Characteristic Analysis for Quality Competitiveness Excellent Company
• 발행기관: 한국산업경영시스템학회
• 저자명: 박동준(Dong Joon Park) 윤예분(Yeboon Yun) 강인선(In Seon Kang) 유은재(Eun Jae Yoo) 김호균(Ho Gyun Kim) 윤민(Min Yoon)
• 간행물 정보: 『산업경영시스템학회지』제42권 제3호, 95~108쪽, 전체 14쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2019.09.30

영문 초록

Quality management has become an pervasive philosophy in most sectors of business. Specific movements such as statistical quality control, quality circle, total quality management, and quality management system have become embedded in business organizations. Only the companies with competitive edge can survive in the competition in global market. KSA(Korean Standards Association) established in 1962 has launched all kinds of quality education, quality standard certification service for business, and KNQA(Korean National Quality Award) system. This article considers quality competitiveness excellent company award among KNQA. We performed a statistical analysis of audit data for quality competitiveness excellent company for three years, from 2015 to 2017. By using ANOVA and two sample t-tests, the average scores of 13 evaluation fields were significantly different depending on company size and type. We proposed ways to improve the current hall of fame system. We discovered that the average scores of 13 evaluation fields in the audit data according to years and hall of fame status were not significantly different. We also showed linear relationships among 13 evaluation fields by correlation analysis and obtained an estimated linear regression equation : Business Performance, which is a comprehensive index, as a dependent variable was significantly related to Customer Focus and Product Liability as regressor variables among 13 evaluation fields by regression analysis.

목차

1. 서 론

2. 문헌 연구

3. 품질경쟁력 우수기업 평가기준

4. 심사 자료의 분석

5. 결 론

키워드

Quality Competitiveness Evaluation Criterion Statistical Analysis1)