关系视角下的经理人反馈寻求行为：心理预期和政治技能的影响

• 영문명: Managers' Feedback-Seeking Behavior from a Guanxi Perspective: The Effect of Psychological Expectations and Political Skill
• 발행기관: 성균관대학교 현대중국연구소
• 저자명: Xie Jun(谢 俊) Wang Lin(汪林) Chu Xiaoping(储 小平)
• 간행물 정보: 『국제학술회의』제 20차 국제학술대회, 144~161쪽, 전체 17쪽
• 주제분류: 어문학 > 중국어와문학
• 파일형태: PDF
• 발행일자: 2014.02.25

영문 초록

Organizations today are facing an increasingly global and competitive marketplace, and so they, as well as their managers must be adaptable to survive. As strategic changes become more frequent, managers face a higher level of wicertainty and comple잉ty in the workplace. These factors combined suggest that managers will need to proactively seek out feedback to adequately adapt and perform. However, discussions about what factors and how they affect managers' feedback-seeking behavior in Chinese context are rare. In this study, we investigate the intrinsic mechanisms of how the indigenous Chinese construct supervisor-subordinate guanxi influences managers' feedback-seeking behavior. Supervisor-Subordinate guanxi is defined as a dyadic, particular and sentimental tie that has potential of facilitating favor exchanges between the parties connected by the tie. This concept includes affective attachment, personal-life inclusion, and deference to supervisor. Although studies have suggested that Chinese supervisors have extensive control over resources and can impact employees' lives in various ways, evidence regarding the intermediate psychological processes that would explain how and why supervisor-subordinate guanxi affects managers' feedback-seeking behavior remains inconclusive and underdeveloped' Drawing from two theoretical perspectives in the feedback seeking literature, the efficiency-oriented perspective and impression-management perspective, we examine the mediation effects of managers' performance-enhancement expectations and impression-management expectations. Further, consistent with recent calls for the examination of moderators for feedback seeking behavior, political skill was included so we could examine its interplay with supervisor subordinate guanxi on managers' feedback-seeking behavior. Analyses based on dyad samples in family business from Guangdong province show that: (1) supervisor subordinate guanxi is positively related to managers' feedback-seeking behavior; (2) performance-enhancement expectations and impression-management expectations partially mediated supervisor-subordinate guanxi' s influence on managers' feedback-seeking behavior; (3) p이1tical skill positively moderated the relationships between supervisor-subor이nate guanxi and managers' feedback-seeking behavior in such a way that the relationships were stronger for individuals higher than lower in political skill. Our research contributes to the feedback seeking literature by answering how and why supervisor-subordinate guanxi is related to managers' feedback-seeking behabvior in Chinese context. Managerial implications and limitations of the study are discussed. 经理人的反馈寻求行为是影响组织有效运营的关键因素之一， 而已有文献还未能深入地探讨在中国情境中如何有效地激发经理人主动寻求反馈这一课题。 通过问卷调查广东家族企业高层领导及其下属经理人的配对样本， 本文探讨了极具中国情境特质的关系元素对经理人反馈寻求行为的影响机制。 研究表明：上下级关系对经理人反馈寻求行为具有显著的正向影响；绩效提升预期与印象管理预期在两者间起部分中介作用；政治技能在上下级关系与反愤寻求行为之间起正向的调节作用， 即经理人的政治技能越强， 上下级关系对反馈寻求行为的正向影响越强。

목차

摘要

引言

一、 理论与假设

二、 研究方法

二、 数据分析结果

四、 讨论

參考文献

Abstract

키워드

Supervisor-Subordinate Guanxi Impression Management Feedback Seeking Behavior Political Skill 上下级 关 系 印象管理 反馈 寻 求行为 政治技能