과학관에 대한 이용자 만족도 조사

• 영문명: A STUDY ON EVALUATION OF VISITORS’ SATISFACTION IN SCIENCE MUSEUM - In the case of National Science Museum -
• 발행기관: 한국예술종합학교 미술원 조형연구소
• 저자명: 공채영(Gong, Chae-Yeong)
• 간행물 정보: 『Visual』vol.6, 76~91쪽, 전체 16쪽
• 주제분류: 예술체육 > 예술일반
• 파일형태: PDF
• 발행일자: 2009.02.28

영문 초록

We live in the times when the change of science and technology has a good place to develop the science mind of people. Therefore, it is very important to examine the characteristics of exhibits at the science museum and visitors’ perception of the science museum. Present situation shows that group visit is a major form of visit to science museum. Based on the theoretical backgrounds on the relationship between museums and visitors, in this study the actual conditions of the museum were investigated and researched on the basis of the visitors’ opinion who visit in National Science Museum. The 20 team were surveyed on the degree of satisfaction. In this study, the tracking survey was carried out by measuring the visitors flow, the total time in the museum, the time in each room, and the time for an object to analyze the levels of their satisfaction, learning, and fatigue. The questionnaire survey was also conducted to see their opinions on the museum. The results are as follows. National Science Museum operation geared basically to creating science climate for teenagers and adults which enhance them to learn science first hand. Exhibits in the area of basic science physics were primarily, but the distribution of the subjects was not sufficient, and the explanations were inadequate. With regard to the question whether the science museum arouse interests in science and helped to learn science, most visitors responded “yes”. However some responded “no” on the ground that exhibits only stimulate interest in science without further development. The science museum not only extends science education to the world outside the school but also raises student’s interests in science. linking things of daily life and art to science technology. Therefore, it would be necessary to carry out this following in order to develop a more effective way of visiting in National Science Museum.

목차

Ⅰ. 머리말

Ⅱ. 연구 대상 기관 및 연구 방법

Ⅲ. S과학관 조사에 대한 연구 결과 분석

Ⅳ. 맺음말

참고문헌