u-주거공간의 u-서비스 추출 방법론 및 적용에 관한 연구

• 영문명: A Study on the u-Residential Space Service : Focusing on u-Service Extraction and Application
• 발행기관: 한국IT서비스학회
• 저자명: 이행우(Heang-Woo Lee) 정진성(Jin-Sung, Jung) 김용성(Yong-Seong Kim)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제10권 제4호, 309~321쪽, 전체 13쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

The u-City construction plan being executed presently involves such problem that services are provided in a suppliers-oriented direction while there are not much discussions on what u-Services citizens should be provided with and what u-Services that city government the supplier shall provide. In order to implement citizen-friendly u-Services the type of u-Services that offer just the right services efficient and convenient for citizens, u-Services should be provided based on active researches on the citizens’ use and utilization of u-Services rather than u-Services being provided in suppliers’ perspective as so far. To that end, there need be recognition and well-organized methodology that u-Services should be provided through humane, social and scientific analysis of the citizens that are to be provided with u-Services. Thus, in this study, the process of u-Services being transmitted was re-interpreted as background theory to deduce and apply services appropriate for u-Residential Space, and service science for u-Services the scientific and overall approach to seek for service innovation was applied to the development of u-Service deduction method based on such background theory. The u-Service methodology developed based on service science is judged able to deduce and provide u-Services appropriate for the intended services through scientific analysis of citizen-friendly u-Services.

목차

Abstract

1. 서론

2. u-주거공간 u-서비스에 관한 고찰

3. u-서비스 추출 방법론

4. u-서비스 추출 방법론의 적용

5. 결론

참고문헌

저자소개

키워드

u-Service u-Residence Space Service Science