정부출연연구소의 지식관리성과 평가항목 및 측정지표 개발

• 영문명: Development of Evaluation Items and Measurement Indices for Knowledge Management Performance of Government-funded Research Institutes
• 발행기관: 한국IT서비스학회
• 저자명: 정택영(Taik-Yeong Jung) 김상훈(Sang-Hoon Kim) 박일규(Il-Kyu Park) 김창규(Chang-Kyu Kim)
• 간행물 정보: 『한국IT서비스학회지』한국IT서비스학회지 제10권 제4호, 171~189쪽, 전체 19쪽
• 주제분류: 경제경영 > 경영학
• 파일형태: PDF
• 발행일자: 2011.12.31

영문 초록

KAs information and knowledge are increasingly becoming more important in the knowledge-driven society, knowledge management, as a very important management paradigm, is securing firm position in private and public sectors. Complying with this paradigm, government-funded research institutes in science-technology sector are actively utilizing knowledge management by employing knowledge management system and evaluating its applications’ performance. The purpose of this study is to develop evaluation items and measurement indices to rationally measure knowledge management performance of the government-funded research institutes and to verify the feasibility of applying these evaluation items and indices. To achieve this research goal, the evaluation model of knowledge management performance was constructed by reviewing and integrating the existing studies, and subsequently, evaluation areas, evaluation items, measurement indices were derived from this evaluation model. Also, the feasibility analysis on the evaluation items and measurement indices was performed by means of FGI(Focus Group Interview) with the knowledge management experts belonging to Korean government-funded institutions in science-technology sector. The implications of this study are as follows : in theoretical perspective, this study has proposed a criterion frame to evaluate knowledge management performance, and has rationally drawn evaluation items and measurement indices from the criterion frame. And in practical perspective, this study has improved the validity and practicality of the measurement indices, which can lead to more reasonable and easier evaluation of knowledge management performance of the government-funded research institutes.

목차

Abstract

1. 서론

2. 이론적 배경

3. 과학기술계 출연(연)의 지식관리

4. 지식관리 성과 평가모형 및 측정지표 개발

5. 지식관리 성과 측정지표 검증

6. 결론

참고문헌

저자소개

키워드

Knowledge Management Performance FGI(Focus Group Interview) Government-Funded Research Institutes