인보험 거래 개선방안

• 영문명: Some Suggestions for Improving of Life Insurance Trade
• 발행기관: 충북대학교 생활과학연구소
• 저자명: 이희숙(Hee Sook Lee) 김미경(Mie Kyung Kim) 이혜인(Hae In Lee) 정소라(So Ra Jung)
• 간행물 정보: 『생활과학연구논총』생활과학연구논총 제12권 제1호, 109~130쪽, 전체 22쪽
• 주제분류: 자연과학 > 생활/식품과학
• 파일형태: PDF
• 발행일자: 2008.05.01

영문 초록

  The purpose of this study was to give some suggestions for improving of life insurance trade. Questionnaire survey was conducted from August 25 to August 31, 2007 and 300 adults from over the country were selected.
  Major findings were as follows;
  First, no implementations of both salesmen"s explanation duty and consumers" self-sign up the contract were found to be the problems, resulting in consumer damages.
  Second, these were found to be the consumer problems that consumers did not report when the important information related insurance contract were changed, that salesmen did not notice to consumers before discontinuing contract when consumers did not pay premium, and that salesmen did not support important information to consumers continuously after singing up the contract.
  Third, it was found to be the problem that the lack of consumers" understanding when and how they can ask their insurance benefits.
  Fourth, the contract items which were showed relatively lower levels of consumers" understanding were found to be 1) the system of contract postponement, 2) cooling off in the case of no exchanging the contract between consumers and salesmen, 3) re-sign up contract conditions, 4) the demand right of insurance benefit, 5) the consumers" chance of changing the contract during contract period, 6) consumers" right to loan for premium, 7) salesmen"s duty of pre-notice about consumers delaying premium, 8) insurance benefits for pre-paid hospital cost, 9) cooling off in general.

목차

Abstract
Ⅰ. 서론
Ⅱ. 문헌고찰
Ⅲ. 연구방법
Ⅳ. 결과 및 해석
Ⅴ. 결론 및 제언
참고문헌

키워드

life insurance insurance consumer damage