단계적 품질경쟁력 강화를 위한 대화형 의사결정지원시스템의 개발

• 영문명: An Interactive Decision Support System for Stepwise Improvement of Quality Competitiveness
• 발행기관: 한국산업경영시스템학회
• 저자명: 신완선(Wan-Seon Shin) 박만희(Man-Hee Park)
• 간행물 정보: 『산업경영시스템학회지』제27권 제4호, 170~178쪽, 전체 9쪽
• 주제분류: 공학 > 산업공학
• 파일형태: PDF
• 발행일자: 2004.12.01

영문 초록

As quality becomes a primary leading factor of organizational success, various management strategies have been In-troduced to Improve quality competitiveness Quality competitiveness, however, is difficult to measure and numerous organ-izations are struggling to set realistic Improvement objectives. The primary purpose of this research is to propose a sys-tematic approach to help the practitioners develop an Improvement plan for their organizational quality competitiveness This approach employs DEA(Data Envelopment Analysis) to evaluate relative efficiency among companies which make ef-forts to Improve their quality competitiveness. It presents an integer programming model to elicit an optimal Improvement plan for meeting a target level A decision support system IS also developed for the managers to plan a sequential improvement plan based on both DEA model and the Integer programming model

목차

Abstract

1. 서론

2. DEA 효율성과 품질경쟁력 평가에 대한 연구

3. 품질경쟁력 개선계획수립 모형

4. 품질경쟁력 개선계획 수립 적용과 대화형 의사결정지원시스템의 개발

5. 결론

참고문헌