사회복지분야의 ISO 9001/2000 인증에 관한 연구

• 영문명: A Study on the Social Welfare ISO 9001/2000 Certificate
• 발행기관: 한국산업경영시스템학회
• 저자명: 김복만(Bok-Man Kim)
• 간행물 정보: 『산업경영시스템학회지』제27권 제4호, 90~93쪽, 전체 4쪽
• 주제분류: 공학 > 산업공학
• 파일형태: PDF
• 발행일자: 2004.12.01

영문 초록

This paper is case study for ISO 9001/2000 quality management system certification of social welfare We constructed quality management system for efficient operation for service quality Improvement of welfare hall which is society welfare facilities This paper evaluated operation actual conditions of "G" welfare hall which introduce and operates quality man-agement system according to index of evaluate for society welfare hall and present Improvement plan about effect and problem,

목차

Abstract

1. 서론

2. 사회복지분야의 ISO 9001/2000 품질경영 시스템 구축

3. ISO 9001/2000 인증 취득 효과

4. 결론

참고문헌