병원간호사의 감정노동과 사회적 지지가 조직몰입에 미치는 영향

• 영문명: Affecting Factors of Hospital Nurses Emotional Labor and Social Support on Organizational Commitment
• 발행기관: 한국직업건강간호학회
• 저자명: 홍성숙(Hong, Seongsuk) 권명순(Kwon, Myung Soon)
• 간행물 정보: 『한국직업건강간호학회지』제24권 제4호, 259~269쪽, 전체 11쪽
• 주제분류: 의약학 > 간호학
• 파일형태: PDF
• 발행일자: 2015.11.30

영문 초록

Purpose: The study is to identify a correlation among hospital nurses emotional labor, social support and organizational commitment and to analyze the effects on organizational commitment. Methods: The participants are 300 nurses working at two general hospitals located in Gyeonggi-do, who agreed to join the study. Data collection were done from July to September in 2014. The collected data are analyzed a descriptive statistic, t-test, ANOVA, Scheffé test, Pearson s correlation coefficient, and multiple regression and SPSS/WIN 15.0 Program was used in the process. Results: Organizational commitment was negatively correlated with emotional works but it was positively correlated with social support. The factors affecting organizational commitment were informational support and evaluative support which were sub-domain of social support as well as level of emotional expression which was a sub-domain of emotional works, their positions and level of education. Conclusion: To increase the level of an organizational commitment, a method of coping in difficult situations and information relating to private assessments is recommended. Also, the organization should prepare a plan that members can properly manage their emotions face-to-face with clients.

목차

서론

연구방법

연구결과

논의

결론 및 제언

키워드

감정노동 사회적 지지 조직몰입 Emotional labor Social support Organizational commitment