보험 심사간호사의 업무스트레스, 직무만족도 및 소진 경험과의 관계연구

• 영문명: A Study on the Relationship of Work Stress, Job Satisfaction and Bum out Experience among Medical Insurance Review Nurses
• 발행기관: 조선대학교 의학연구원
• 저자명: 김자옥(Ja-Ok Kim) 김인숙(In-Sook Kim)
• 간행물 정보: 『The Medical Journal of Chosun University』제32권 제3호, 23~34쪽, 전체 12쪽
• 주제분류: 의약학 > 기타의약학
• 파일형태: PDF
• 발행일자: 2007.10.31

영문 초록

Purpose: The purpose of this study was to identify the relationship between work stress, job satisfaction and bum out experience among medical insurance review nurses. Method: Data were collected from 139 medical insurance review nurses who work at 3 tertiary hospital, 19 general hospitals and 10 hospitals in Gwangju, province of chonnam and Chonbuk from August 1 to August 31，2004 using a structured questionnaire. Descriptive statistics, t-test, ANOVA, and Pearson correlation were used for data analysis. Result: As a result of analyzing the relationship between work stress and their burnout experience, there was a significant positive correlation (r=.607, p=.000). As a result of analyzing relationship between work stress and job satisfaction, there was a significant negative correlation (r=- .518，p=.000). As a result of analyzing relationship between job satisfaction and burnout experinece, there was a significant negative correlation (r=-.630, p=.000). Conclusion: Therefore, It is need to working environment development, simplification of administrative formality efficient personnel management, systematic job education for insurance medical nurse’s work stress reducing, job satisfaction improving，burnout experience decreasing and occupation effiency.

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키워드

Work stress Job satisfaction Burnout experience